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REFM Manager Hub North West


Purpose of Job Role
Ensuring that workplace operations of Ericsson premises in defined region/countries/locations meet end user needs as defined by Group and Region leadership.

Align regional or local strategies/operation/business and REFM activities within

Real Estate/Portfolio
Construction projects
FM Services
Workplace Design
Energy/Environment

Active work with Ericsson partners, suppliers, customers and internal organizations to secure Ericsson has the most productive and cost efficient premises in the industry.

Responsibilities

Align workplace practices with business and Group RE strategy              
Define and agree regional/local strategy and requirements with GRE/Region/Local LT   
Manage execution of REFM strategies in cooperation with key stakeholders     
Set  and deploy Regional/Local targets based on business targets and Group RE targets
Set workplace business priorities and drive strategic workplace initiatives in the line organization
Develop plan out of Regional/Local strategy      
Execute according to local plan.
Understand business drivers to enable optimal portfolio strategy           
Build relationship with senior  stakeholders to ensure fast delivery and alignment          
Use performance metrics to drive outcomes    
Understand and drive Workplace innovation.
Understand market  factors which impact portfolio operation   
Compile and qualify performance metrics          
Analyse performance metrics  
              
Execute medium & smaller lease and capital projects                 
Region wide negotiations           
Manage and adjust contract portfolio   
Monitor and manage suppliers (landlords, consultants, contractors etc)
Working knowledge of commercial and legal practice in key markets     

Manage overall finance and cost control
Ensure that contract scope is met by suppliers 
Ensure costs are managed to budget    
Set annual portfolio budget and agree with business and GRE  
Ensure accurate quarterly Financial Analysis is agreed with GRE
Create Business Cases for small and medium lease and capital projects
Support payment of suppliers by creation of POs and monitoring of payment process  
Act as bridge between REFM and Finance          
Validates, together with Regional Head, that forecasted figures represent best estimate                            
Perform workplace delivery in accordance with corporate framework and local business needs
Secure competence either through external or internals in the REFM organization         
Track local business needs and manage changes             
Track and follow up on end user satisfaction     
Manage local workplace communication with business and end-users  
Support in local end-user change management activities             
Manage workplace environment and physical branding            
Manage RE, FM contract portfolio management              
Monitor and manage FM suppliers        
Integrate landlord-, integrated FM- and other deliveries

Coordinate regional REFM activities/programs
Drive improvement programs  
Implement Ericsson WP framework and roll out global WP processes    
Support change management process to deliver programs

Behavioural Competencies
Leadership capability, integrity, strong driver, customer focused, holistic approach, perseverant, self-esteem, result oriented, service minded.
Ability to work in teams and manage through a matrix, ability to manage operational issues across countries and cultures.
Ability to work with high levels of ambiguity


Qualifications

Qualifications and Experience 
Qualified experience according to job stage in Surveying, Real Estate, Construction or equivalent. Experience from Real Estate, Construction, REFM as corporate, commercial or consultant.
Fluency in French as well as English and
Experience of Commercial lease contracts in North-western Sub-Saharan Africa, especially in countries with French legal traditions and/or
Experience of Commercial RE Project Management in North-western Sub-Saharan Africa, especially in countries with French legal traditions


Job Real Estate
Primary Location CI-Abidjan-Abidjan
Other Locations CM-Yaounde-Yaounde, NE-Niamey-Niamey, BF-Kadiogo-Ouagudougou, NG-Lagos-Lagos, TG-Lome, GH-Accra-Accra, SN-Dakar-Dakar
Schedule Full-time
Job Posting Jun 18, 2013, 2:38:47 PM
Unposting Date Jun 25, 2013, 10:59:00 PM
Job Type Standard

Location: Lagos
Experience: 10 year(s)
Course of Study:
Required Grade:  Not Specified