Jobs at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Team Leader Customer Service to help us fulfil our business objectives and build customer loyalty.

We are recruiting to fill the position below:

Human Capital Consultant - SIPML
Location: Lagos
Experience: 0 year(s)
Course of Study:
Required Grade: Not Specified
Main Purpose of the Job
To provide support to the Head - Human Capital in:

    Developing and implementing HC Strategic solutions aligned with business needs and expectations;
    Advising wealth Leadership on People related issues and themes;
    Providing thought leadership on Human Capital management to Wealth Leadership & People;
    Managing & executing all areas of the employee life cycle within Wealth in an efficient and effective manner;
    Providing Reports & Metrics on HC issues to Wealth Exco, and the Group in general;
    Providing leadership to Wealth in change management, organizational design and other organizational transformation initiatives
    Developing and implementing change initiatives to support Wealth projects

Key Responsibilities/Major Tasks

Supports the Head - Human Capital in:

    Helping Wealth to accomplish its business goals
    Participating in defining business strategies for Wealth
    Ensuring that HC strategies are aligned with business strategy
    Making the Wealth business strategy happen

Supports the Head – Human Capital in:

    Improving Operational Efficiency within Wealth by providing organizational support and managing infrastructure
    Delivering HC processes throughout the employee life-cycle in a seamless manner
    Ensuring that HC processes are simplified and administered efficiently
    Efficiently producing reports and measures to track HC performance and people issues
    Increasing productivity throughout the business
    Managing HC and associated costs

Employee Relations
Supports the Head - Human Capital in:

    Assisting Wealth Leadership and management in taking care of employees’ personal needs
    Developing and implementing programmes and activities aimed at improving employee engagement.
    Ensuring that people policies are reflective our employee brand and value proposition
    Listening and responding to employees and their concerns
    Providing direction and support to employees in HC procedures and through the employee life cycle
    Providing support to employees in managing challenges at work and in their personal lives

Organizational Transformation
Supports the Head – Human Capital in:

    Assisting Wealth and leadership in managing organizational change and transformation
    Developing and implementing interventions to shape cultural change for renewal and transformation
    Designing HC processes and programs that increase the organization’s ability to change
    Providing support for new behaviours to drive competitiveness of the Bank
    Participating actively in organizational renewal efforts, culture projects, etc.

Key Behaviors

    Provides input, analysis and recommendations to enable the Head – Human Capital:

    Advise the BU Heads and EXCOs on People related issues
    Promote and enforce consistency in HC policy implementation within Wealth
    Advocate and promote discipline and service orientation among HC Team.

    Builds networks within the Group and the HC team to share best practices

Required Skills and Qualifications
Knowledge, Experience and Personal Competencies:

    An undergraduate degree is necessary
    Strong interpersonal skills
    High level of analytical ability
    Commercially, culturally and diversity aware, high sensitivity to the social, economic and political environment
    Knowledge of the banking  and financial services industry is desirous
    High customer focus
    Business Knowledge
    Leading & Managing Change
    HC Strategy – Performance, Employee Relations, Reward, Talent, Learning, Resourcing, OD, etc
    Strong leadership skills

Required Competencies

    Important Relationships
    Internal Head - Human Capital
    All employees
    HC Team Nigeria
    External HC /Training Consultants & Agencies

Application Closing Date
27th November, 2014

 Click here to apply online