Jobs at Growth in Value Alliance (GV Alliance) Partners

Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities.
 


GVA Partners is recruiting to fill the position of:
Programme Manager
Location: Lagos
Experience: 6 year(s)
Course of Study:
Required Grade:
 
Job Descriptions
 
    The role is to own managing account level delivery operations and efficiencies as well as relationship, engagement and expectation management at the line leadership levels in the account to reinforce our value proposition branding (performance for change, holistic outlook and risk sharing ownership).
    Internally, the role is accountable to mentor the next level of teams for growth and capability development.
 
Job Responsibilities
 
    Additionally, expected to contribute, individually and collectively to organizational level requirements through:
    Implementation of policies, processes and controls/governance at the account level (thus also making teams understand relevance of these to achieve implementation of the intent)
    Participation in EQA, PMO support
    Participation in talent management: HR, Training
    Implementation and experimentation in the account of Delivery Process
    Improvement initiatives
    Will be responsible for account level P & L as well as customer satisfaction and delivering promised value uniformly across the engagements for the account
    Will be aware of customer expectations, requirements, proposals and contracts on a case to case basis. He/she will work to acquire exposure to market trends, account level business or IT performance/challenges/issues, analyze with a view to identify business opportunities by working with DE, other parts of the organization or account teams.
    In order to have an effective delivery mechanism, the role also demands adequate functional understanding of customer business, complete stakeholder analysis and up to date understanding of customer environment i.e. organization structure, stakeholder movements, changes, budgets. The role will have to interact and work extensively with the front end team as well as on-site teams for this purpose.
    Mentor/ assist teams with functional/ technical knowledge, motivate teams to innovate, write technical whitepapers that can be published, update collaterals.
 
Customer Facing:
 
    Demonstrate delivery capability through consistency in quality, cost & schedule adherence, realization of customer objectives.
    Engage with the customer (through reviews, network, being face to face build relationships/reach out the breadth of the organization)
    Ensure expectation management (i.e. setting correct expectations, ensuring delivery to that and then getting confirmation: to oversee (mentor, monitor and control deliveries as well as foster
    participation/exchanges/collaboration between account level teams to ensure uniformity)
    Manage Problem/ escalations, raise escalations; ensure quick, acceptable (win-win) resolution
    Create tactical outlook on needs and demand requirements
    Drive the necessary change at their organization which will facilitate improved delivery by the teams
    Communicate continuously to keep them up to date on additions/improvements in our capabilities
    Transfer inputs to formulate strategic options/opportunities and teams as a feedback mechanism.
 
Internal Focus:
 
    Innovation and solutions to become pro-active, taking calculated risk taking.
    Acquiring understanding of other parts of the organization (roles, constraints, capabilities, expertise etc.) and managing relationships with them for mutual benefits thus achieving overall effectiveness for delivery management teams.
    Ensuring delivery teams performance to promise while operating within the framework of organizational policies, processes and governance framework (thus fostering respect for them and mentoring teams to understand organizational perspective).
    Prepare account level budgets and deliver performance to budget:
    Planning, monitoring, escalations and control for account level P & L and operating parameters (corrective/containment actions as may be required) : based on analysis of account level information from system
    Interact with different teams (including front end, legal) for their support
    Approve, monitor and control engagement level budgets and create transparency amongst teams by using these while differentiating performance assessments
 
Requirements
 
    A degree in a relevant field, preferably a M.Sc. or MBA
    6 - 12 years experience as a programme lead/manager.
    Excellent knowledge of program management
    Knowledge of client groups and/or issues related to the program area.
 
Personal characteristics:
 
    The candidate should possess competence in some or all of the following:
    Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization.
    Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
    Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
    Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
    Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
    Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
    Lead: Positively influence others to achieve results that are in the best interest of the organization.
    Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
    Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
    Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
    Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
 
Application Closing Date
5th March, 2015
 
How to Apply
Interested and qualified candidates should send their applications and CV's to: contact@gvapartners.com and recruitment@gvapartners.com using position applied for as subject of mail.