Jobs at Buksen Engineering Services

At Buksen Engineering services, we pride ourselves on the quality of our work. For years, we continually develop and improve our wide offer of state-of-the-art, tailor-made solutions and complete services in the range of Fire & Security Systems that makes our overall knowledge rank with the best in the industry.


We have been in business since 2005 and are approved by our esteemed sales as a professionally run organization with strong fundamentals and technological expertise meeting to all the highest recognized standards in the Fire & Security industry. Our competences, know-how and facilities allow us to implement projects which we create together with our sales to fully meet their individual expectations. We have been enriching knowledge and competences by working on different sized projects across India. We offer our solutions to clients to help them design and structure their requirements.
 Customer Service Representative
Location: Lagos
Experience: 2 year(s)
Course of Study: Mass communication
Required Grade:
Job Title:
Location: Lagos

Job Descriptions

    Investigating and solving customers' problems which may be complex or long-standing problems
    Communicating courteously with customers by telephone, email,letter and face to face
    Developing feedback or complaints procedures for customers to use
    Keeping accurate records of discussions or correspondence with customers
    Providing help and advice to customers
    Helping to develop and implement a customer service policy for an entire organization
    Finding ways to measure satisfaction and improve services

Requirements

    A Degree/HND in English, Literary Studies, Mass communication, Journalism or any other related course of study
    A minimum of second class lower degree/equivalent
    Must be resident in Lagos
    A minimum of 2 years working experience
    Must be computer literate

Desired Skills:

    Problem solving skill
    Multi-tasking
    Strong decision-making skills
    Excellent communication skill
    Ability to analyze complex problems and assess possible solutions
    Documentation skills
    Phone skills

Application Closing Date
29th April, 2015.

Method of Application
Interested and qualified candidates should submit their applications and resumes to: recruitment@buksenengineering.com