Jobs at Box and Cedar

Box and Cedar is recruiting on behalf of its client, an  ICT/Telecommunications firm to fill the position below: IT Training Academy Manager

IT Training Academy Manager
Location: Lagos
Experience: 3 year(s)
Course of Study:
Required Grade:
Job Duties / Responsibilities Accountabilities
General:

    Grow, develop & manage all units in the Academy: ILT, e-learning, Recruitment
    Ensure appropriate competencies & build team for optimal effectiveness & productivity
    Ensure attainment of financial & non-financial targets
    Ensure excellent customer knowledge, care (CRM) & value delivery
    Ensure development & delivery of proactive market changing initiatives & offerings
    Ensure awareness of market trends, competitor activity, Academy’s positioning & offerings & respond appropriately
    Ensure development & growth of formalized loyalty program
    Ensure the active engagement of strategic value adding partnerships and collaboration
    Ensure effective use of value-adding technology-enabled tools
    Grow the Academy's brand & position optimally across West Africa
    Position the Academy as the Industry’s trusted learning & resourcing advisor
    Deliver distinctive value

ILT:

    Ensure an annual calendar of courses that is relevant & appealing to the market, effectively priced & optimally publicized
    Ensure a strong faculty of facilitators with no single point of failure: ensure effective development & required availability
    Ensure excellent course delivery, ambiance, service & experience
    Ensure excellent passing scores for examined courses
    Ensure excellent & well balanced partner TOR & management to attain the cost-effective high quality materials & other inputs & position the Firm as the preferred partner with our partners

Recruitment:

    Ensure development of well profiled high quality database of IT & Project Management skills
    Ensure excellent turnaround time & high success rate (>80%) of recruitment /outsourcing briefs
    Ensure effective liaison & leverage of recruits
    Ensure effective management of outsourced staff

E-learning:

    Ensure the development of timely high quality cutting edge offerings
    Ensure excellent creative input, attention to detail & functional outputs

Minimum Qualification

    A good First Degree
    IT professional certifications, PMP or Prince2

Experience:

    3-5 Years

Knowledge & Skills:

    Strong presentation skills
    Good project and time management skills
    Good interpersonal skills
    Ability to negotiate and persuade
    Attention to details
    Creativity

Application Closing Date
30th November, 2015.