2016 Recruitment at Etisalat Nigeria

Etisalat NigeriaEtisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

We are recruiting to fill the vacant position below:


Specialist.Technical Process & Audit

    Job TypeFull Time
    QualificationBA/BSc/HND 
    Experience 3 years
    Location Abuja
    Job Field Engineering / Technical   ICT / Computer   Project Management 



Job Summary      

    Provide support in review of review all technical processes within the technical team, measuring suitability and enforce proper utilization
    Provide support in review of internal activities. Providing the required assistance for the internal audit team, and follow-up of recommendations.

Principal Functions      

    Assist in conducting periodical review of processes across the technical department with user units
    Conduct continuous alignment of processes with the business strategies
    Support in  periodic reviews on the processes adherence, process KPI monitoring within technical units
    Conduct periodic Process KPI measurement and reporting
    Support as business analyst for identified process gaps within Technical
    Support Technical SMEs in developing identified process across the business unit
    Provide necessary support for the internal Audit team in conducting audit oversight functions
    Follow up on action points on the Internal Audit and ensure closure across the technical department  

Educational Requirements  

    First degree in Engineering , Project management or Social Sciences

Experience,Skills & Competencies  

    Three (3) to Five (5) years post NYSC work experience
    Basic Network Administration knowledge
    Document handling
    Data Gathering and Analysis
    Process design
    Personal Effectiveness
    Problem Solving
    Passion for Excellence
    Integrity
    Empowering people
    Growing people
    Team work
    Customer Focus

Manager. Technical Support

    Job TypeFull Time
    QualificationBA/BSc/HND 
    Experience 6 years
    Location Abuja
    Job Field Engineering / Technical   ICT / Computer 



Job Summary      

    Identify and review gaps on all processes within the technical team, measuring suitability, KPIs and enforce proper utilization
    Provide the support in review of internal activities. Providing the required assistance for the internal audit team, and follow-up of recommendations.
    Responsible for Vendor Performance and Quality index measurement and reporting across the Technical unit      

Principal Functions  

    Manage the conduct of periodic process reviews cross the technical department with user groups
    Manage all ERM initiatives across the QoS and Technical Support units
    Manage and provide the required support for the Internal Audit unit in conducting internal Audits, exit meetings, following up on audit points and ensuring timely closure
    Support as business analyst for identified process gaps within Technical unit
    Support Technical SMEs in developing identified process across the business unit
    Periodically review the utilization of processes within technical units.
    Engage with Technical SMT as a business analyst on continuous operational efficiency
    Set up and report on Vendor management Performance periodically, with cross departmental focus
    Provide support on Company QoS Improvement Programs

Educational Requirements  

    First degree from  a recognised University

Experience,Skills & Competencies  

    Six (6) to Eight (8)  years work experience with at least three (3) years in supervisory role
    Data Gathering and Analysis
    Process design
    Problem Solving
    Communication
    Change Management
    Passion for Excellence
    Integrity
    Empowering people
    Growing people
    Team work
    Customer Focus
Method of Application

Interested and suitably qualified candidates should visit Etisalat's Career Page
Note: Click or search jobs by date. Choose a suitable timeframe e.g. Last 7 Days and then click on Search.