Fresh Job Opportunities at MTN Nigeria

MTN Nigeria jobs in NigeriaMTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Manager Audit Risk & Compliance

 
Location: Nationwide
Division: Information Systems

Core Purpose of the Job
  • Responsible for the definition of MTN Nigeria information security policy, embedding security policy into operation and leading security risk assessment efforts and associated controls & reporting in line with the Group policies.
  • Drive effective coordination and closure of all IS compliance activities, including control tracking and actual submissions for closure.
Job Summary
  • Support the Shareholder return strategy by developing and implementing Information Systems Processes that are aligned to achieving all elements on the business score card.
  • Monitor the information systems control design and implementation process to ensure that it is implemented effectively and within time, budget and scope
  • Maintain effective working relationships with internal and external suppliers.
  • Serve as liaison to auditors, consultants, and the bank Compliance Committee regarding documentation and review of information compliance
  • Provide progress reports on the implementation of information systems controls to inform stakeholders and to ensure that deviations are promptly addressed.
  • Develop a risk awareness program and conduct training to ensure that stakeholders understand risk and contribute to the risk management process and to promote a risk-aware culture.
  • Provide information systems control status reporting to relevant stakeholders to enable informed decision making.
  • Identify, assess and evaluate risk to enable the execution of the enterprise risk management strategy
  • Collect information and review documentation to ensure that risk scenarios are identified and evaluated.
  • Identify legal, regulatory and contractual requirements and organizational policies and standards related to information systems to determine their potential impact on the business objectives.
  • Identify potential threats and vulnerabilities for business processes, associated data and supporting capabilities to assist in the evaluation of enterprise risk.
  • Create and maintain a risk register to ensure that all identified risk factors are accounted for.
  • Assemble risk scenarios to estimate the likelihood and impact of significant events to the organization.
  • Analyze risk scenarios to determine their impact on business objectives.
  • Develop an information security strategy aligned with business goals and objectives and ensure aligning of information security strategy to corporate governance
  • Correlate identified risk scenarios to relevant business processes to assist in identifying risk ownership.
  • Validate risk appetite and tolerance with senior leadership and key stakeholders to ensure alignment
  • Interview process owners and review process design documentation to gain an understanding of the business process objectives.
  • Analyze and document business process objectives and design to identify required information systems controls.
  • Facilitate the identification of resources (e.g. people, infrastructure, information, architecture) required to implement and operate information systems controls at an optimal level.
  • Ensure all controls are assigned control owners to establish accountability and establish control criteria to enable control life cycle management
  • Establish internal and external reporting and communication channels that support information security
  • Design and implement information systems controls in alignment with the organization’s risk appetite and tolerance levels to support business objectives.
  • Facilitate the identification of metrics and key performance indicators (KPIs) to enable the measurement of information systems control performance in meeting business objectives.
  • Develop and implement risk responses to ensure that risk factors and events are addressed in a cost-effective manner and in line with business objectives.
  • Identify and evaluate risk response options and provide management with information to enable risk response decisions.
  • Review risk responses with the relevant stakeholders for validation of efficiency, effectiveness and economy
  • Monitor and maintain information systems controls to ensure they function effectively and efficiently.
  • Plan, supervise and conduct testing to confirm continuous efficiency and effectiveness of information systems
  • Ensure that all IT policies and procedures are compliant with regulatory requirements
  • Assess and recommend tools and techniques to automate information systems control verification processes.
  • Evaluate the current state of information systems processes using a maturity model to identify the gaps between current and targeted process maturity.
  • Determine the approach to correct information systems control deficiencies and maturity gaps to ensure that deficiencies are appropriately considered and remediated
  • Test information systems controls to verify effectiveness and efficiency prior to implementation and Implement information systems controls to mitigate risk
  • Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively. • Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements
  • Serve the Division’s internal customers and provide solutions to improve the customer experience.
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
  • Drive an increase in MTNN’s Net Promoter Score.
  • Participate in IT projects and initiatives to bring pro-active risk management focus into solutions.
  • Design information systems controls in consultation with process owners to ensure alignment with business needs and objectives.
  • Communicate audit and review results to appropriate parties and ensure that issues are addressed and corrective actions are implemented
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
  • Provide documentation and training to ensure information systems controls are effectively performed
Education
  • First degree in Computer Science, Information Technology/Systems or related field.
  • Master’s degree in related field will be an added advantage.
Experience
Minimum 6 years’ experience which includes:
  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
  • Experience working in a medium to large organization
  • Interpretation and application of governance, risk and compliance frameworks
  • Advanced knowledge of risk assessment design and delivery.
  • In-depth understanding of PCI, ISO31000, ISO 27001:2013
Training:
  • Emerging Enterprise Architectures
  • ISO
  • CISSP
  • CISM
Job Conditions
  • General working conditions
  • May be required to work extra hours

Power Implementation Manager

 
Location: Nationwide
Division: Network Group

Core Purpose of the Job
  • To manage implementation of all mechanical and electrical systems at all MTN installations (Network sites and office buildings) and provide support to all satellite earth stations.
  • To coordinate power and mechanical systems upgrades in MTN Network sites and facilities
Job Summary
  • Support the Shareholder return strategy by developing and implementing Network Group Processes that are aligned to achieving all elements on the business score card.
  • Participate in the review of Business Processes (headcount, process optimization, etc.), to drive efficiency gains.
  • Prepare the annual budgetary plan for the unit - NWG – Regional ESS/Facilities
  • Serve the Division’s internal customers and provide solutions to improve the customer experience.
  • Strategic Partnerships with organizations leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom line results and company image/reputation.
  • Ensure interdepartmental collaboration – interface with other departments within Network Group.
  • Establish and maintain relationships with all HOD, NWG.
  • Interface with security on technological research in protecting facilities at the sites.
  • Network and build solid relationships with internal units and relevant third parties and develop a close working relationship with relevant information sources to provide an integrated service.
  • Maintain effective working relationships with internal and external suppliers.
  • Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
  • Take responsibility for the development of long range plan and direction for the Unit Power systems, ESS and Facilities maintenance.
  • Ensure strict adherence to policies and procedures of MTN in the assigned Regional Power Systems and continuous improvement to foster efficiency.
  • Provide directions and initiatives that ensure the MTN network is operated and maintained to company standard requirements within Regional Power Systems.
  • Manage and ensure prompt management of major/minor power systems faults in the Region.
  • Ensure weekly reports on overall power operations systems performance of the network are available.
  • Develop, implement and maintain an efficient management information system for Regional Power Operations.
  • Produce and distribute monthly reports on all assigned Regional Power Systems activities to management.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Education
  • A First Degree in Electrical/Electronics, Mechanical Engineering or related field
Experience:
  • Minimum  of 6 years’ experience which includes:
    • Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
    • Experience working in a medium to large organization
    • Experience in design, implementation and maintenance/management of power/cooling systems.
    • Project Management experience.
Training:
  • Management Development Programmes
  • Leadership Development Programmes
Job Conditions
  • Normal MTNN working conditions
  • May be required to work extended hours
  • National travel and a valid driver’s license


Architect, Mobile Solutions

 
Location: Nationwide
Division: Information Systems

Core Purpose of the Job

  • Drives the engineering of blueprints and roadmaps for Sharepoint, Device Management, Document Management, Unified communications and Enterprise Portals & collaboration platforms
  • Architectural lead for Enterprise Mobility & Portals architecture across the value chain.
Job Summary
  • Support the Shareholder return strategy by developing and implementing Processes that are aligned to achieving all elements on the business scorecard.
  • Participate in the review of Business Processes to drive efficiency gains.
  • Serve the Division’s internal customers and provide solutions to improve the customer experience.
  • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom line results and company image/reputation.
  • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
  • Work with other team members to develop a comprehensive view of all aspects of Enterprise Mobility & Portal solutions system architecture.
  • Develop standards and guidelines for technical designing based on various business goals
  • Undertake the development, maintenance, and governance of the SharePoint, Device Management, Document Management, Unified communications and Enterprise Portals & collaboration platforms Solutions architecture
  • Recommend necessary changes in the existing Enterprise Mobility & Portal solutions and work for its efficient functioning, revenue generation, and cost savings
  • Ensure that Enterprise Mobility & Portal solutions implementations are completed according to the architecture roadmap
  • Define enterprise level systems architecture and direct the design and approach to deployment.
  • Design scalable Enterprise Mobility & Portal solutions architecture based on trend analysis of current usage, forecast, and benchmark application capabilities based on projected growth.
  • Create, maintain, disseminate & validate application development guidelines & standards for all artefacts will facilitate the oversight standardization and future direction of all application development.
  • Design the architectural landscape to accomplish cross system objectives and advantageous trade-offs across the ecosystem
  • Ensure the alignment of Enterprise Architecture with the business strategy throughout the cycle of innovation, planning and delivery for Enterprise Mobility & Portal solutions
  • Chart roadmap of Enterprise Mobility & Portals Evolution, Emerging Technologies & trends.
  • Evaluate developments in architecture in the local and international business environment and recommend value-adding improvements to MTNN’s application architecture roadmaps.
  • Develop a high-level view of current and future state business and solution architecture for Enterprise Mobility & Portal solutions that is well connected with business strategy.
  • Provide leadership role by participating in Architecture Review conversations to help guide development of Enterprise Mobility & Portal solutions that are strategically aligned to the overall architecture vision.
Job Conditions:
  • Normal MTNN working conditions
  • May be required to work extended hours
Education
  • First degree in Computer Science, Information Technology/Systems or related field
  • Master’s degree in related field will be an added advantage.
  • TOGAF certified for at least 12- 18 months
Experience
Minimum of Six (6) years’ work experience which includes:
  • Enterprise Architecture (Business, Data, Applications, Technology) experience
  • Experience in integrating applications and technology in a complex environment.
  • Good working knowledge of EA frameworks, NGOSS
  • Practicable Telco 2.0 experience
  • Experience in SharePoint, Mobility Solutions, Document Management, Unified Communications and portal experience
  • In depth, visible & proven experience in implementing Enterprise Collaboration Strategies and how they influence Consumerization of Technology
  • In depth proven experience in Architecture governance, Business Capability & Value Chain Analysis, Transition Architecture & Roadmaps
Training:
  • Emerging Enterprise Architectures
  • Telco 2.0
  • Enterprise 2.0
  • NGOSS

Architect, ICT & Digital Services

 
Division: Information Systems
Location: Nationwide

Core purpose of the Job
  • Architectural lead for ICT & Digital Solutions & Platforms architecture across the value chain.
  • Drives the solutioning of blueprints and roadmaps for ICT & Digital based platforms e.g. Cloud, Video, IOT etc.
Job Summary
  • Carry out research to determine the structure (architecture) of proposed systems and provide insight into new and enhanced technologies to increase efficiency and reduce costs for MTNN.
  • Develop the long term ICT & Digital Solutions strategic plans and implement them.
  • Develop standards and guidelines for technical designing based on various business goals.
  • Undertake the development, maintenance, and governance of the ICT & Digital Solutions architecture.
  • Recommend necessary changes in the existing ICT & Digital application and work for its efficient functioning, revenue generation, and cost savings.
  • Ensure that ICT & Digital services implementations are completed according to the architecture roadmap.
  • Define enterprise level systems architecture and direct the design and approach to deployment.
  • Design scalable applications architecture based on trend analysis of current usage and forecast and benchmark application capabilities based on projected growth.
  • Create, maintain, disseminate & validate application development guidelines & standards for all artifacts will facilitate the oversight standardization and future direction of all application development.
  • Design the architectural landscape to accomplish cross system objectives and advantageous trade-offs across the ecosystem
  • Ensure the alignment of Enterprise Architecture with the business strategy throughout the cycle of innovation, planning and delivery for ICT & Digital Solutions
  • Chart roadmap of Technology Infrastructure, Evolution, Emerging Technologies & trends.
  • Evaluate developments in architecture in the local and international business environment and recommend value adding improvements to MTNN’s application architecture roadmaps.
  • Develop a high level view of current and future state business and solution architecture for ICT & Digital Systems that is well connected with business strategy.
  • Develop and demonstrate subject matter expertise in various areas such as ICT & Digital, Cloud Computing, and Systems Integration.
  • Actively engage Business to help guide development of ICT & Digital systems solutions that are strategically aligned to the overall architecture vision.
  • Engage with other functional units and actively participate in IS projects.
  • Work with other team members to develop a comprehensive view of all aspects of ICT & Digital system architecture.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions.
Education
  • A first Degree in Computer Science, Information Technology/Systems or related field from a reputable institution.
  • Master’s degree in related field will be an added advantage.
  • TOGAF certified for at least 12- 18 months
Experience
Minimum of Six (6) years’ work experience of which:
  • 5years Enterprise Architecture (Business, Data, Applications, Technology) experience
  • 4 years’ experience integrating applications and technology in a complex environment.
  • Good working knowledge of EA frameworks, NGOSS
  • Practicable Telco 2.0 experience
  • API & Digital platform experience.
  • Business Process re- engineering and management experience.
  • In-depth proven experience in Architecture governance, Business Capability & Value Chain Analysis, Transition Architecture & Roadmaps
  • In depth proven experience in digital (IOT, CLOUD, SMAC) and how they drive the digital agenda.
Training:
  • Emerging Enterprise Architectures
  • Telco 2.0
  • Enterprise 2.0
  • NGOSS
Job Conditions
  • Normal MTNN working conditions
  • May be required to work extended hours

Sales Planning Manager

 
Location: Nationwide
Division: Sales & Distribution

Core Purpose of the Job
  • To develop internal and external sources of intelligence on a continuous basis and integrate data and information from diverse sources to guide strategic plans and decision processes within S&D
  • To develop and manage reporting and analytics platform for the Sales Division
Job Summary
  • Developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card.
  • Participate in the review of Business Processes to drive efficiency gains
  • Develop and maintain database of records, data and information that are relevant to the telecommunications industry and useful for planning and optimization of MTNN business activities.
  • Network and build solid relationships with internal units and relevant third parties and develop a close working relationship with relevant information sources to provide an integrated service.
  • Review market trends and convey accurate, reliable and relevant information on competitor activity
  • Produce and present periodic feedback on local and international competitor activity to the S&D division as well as MTNN reporting.
  • Serve the Division’s internal customers and provide solutions to improve the customer experience.
  • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity.
  • Continuous liaison with internal and external stakeholders to ensure hitch-free operations
  • Provide a unique and differentiated customer experience.
  • Network and build solid relationships with internal units and relevant third parties and develop a close working relationship with relevant information sources to provide an integrated service.
  • Develop relationships and source reliable contacts for gathering information across other competitor companies and build and maintain knowledge base of competitor activities and a Competitor Intelligence Unit.
  • Obtain relevant information by empowering end users i.e. enable Marketing & Strategy, Sales Departments and the MTN Group to freely access relevant information directly on-line as well as the functionality to supply ad-hoc request when needed.
  • Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
  • Provide analytical commentary, interpret and analyse the impact of activities on revenues and subscriber profiling.
  • Input into sales planning with sound analytics of both transactional and competitive market data and insights.
  • Ensure that all information and data collected, stored, shared and reported are in line with MTNN Guidelines.
  • Build and maintain up-to-date information on the MTNN sales channels and subscriber profile.
  • Deliver on key business metrics i.e. Subs profiles, revenue, ARPU, Churn, Product Performance, competitive environment and their relevant metrics.
  • Manage and report on the market share and share of voice, and advice appropriately on the emerging market trend.
  • Perform evaluations and produce reports on trade propositions, promotions and activities within MTNN S&D to give MTN a competitive advantage in the telecoms market.
  • Gather and analyze a variety of subscribers’ information/data relevant to business operations, market and customers
  • Prepare presentations on S&D performance as may be required.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Job Conditions
  • Normal MTNN working conditions.
  • May be required to work extended hours.
Education
  • First Degree in a numerate discipline
  • Possession of a Master's Degree may be an added advantage
Experience:
  • Minimum  of 6 years' experience which includes:
  • Numerate skills including advance use of Excel
  • At least five years’ experience in customer research, data analytics/insight generation or working as part of a reporting team using a modern reporting platform
  • Excellent written and verbal communication skills.
  • Experience in engagement with multiple management levels across technical users and business units.
  • Experience in working with both Agile/RAD methodologies and SSADM or equivalent waterfall methodologies.
  • People / stakeholder management skills.
Method of Application

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